Privacy Policy
This Privacy Policy explains how PeakNotch (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our website, purchase our products, or otherwise interact with us. We are committed to safeguarding your privacy and ensuring the security of your personal information.
Information We Collect
Personal Information: When you visit our website, make a purchase, or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
Website Usage Information: We collect information about how you use our website, including your IP address, browser type, device type, and browsing behavior. We use cookies and similar technologies to collect this information.
How We Use Your Information
1. Order Fulfillment:
We use your personal information to process and fulfill your orders, send order confirmations, shipping notifications, and updates about your order status.
2. Customer Support:
We use your information to provide customer support and respond to your inquiries, requests, or concerns.
3. Marketing and Communication:
With your consent, we may send you marketing emails, newsletters, and promotional offers. You can unsubscribe at any time by following the instructions in the emails.
4. Improving our Services:
We analyze website usage data to improve our website’s functionality, content, and user experience.
5. Legal Compliance:
We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, regular security audits, and access controls.
Third-Party Services
We may use third-party services, such as payment processors and shipping providers, to facilitate our services. These third parties have their privacy policies, and we encourage you to review them.
Your Choices
You have the following rights regarding your personal information:
1. Access:
You can request access to the personal information we hold about you.
2. Correction:
You can request corrections to inaccurate or incomplete personal information.
3. Deletion:
You can request the deletion of your personal information, subject to legal restrictions.
4. Opt-Out:
You can opt-out of receiving marketing communications from us.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will promptly delete the information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a revised Privacy Policy on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [[email protected]].
Effective Date: [11-09-2023]
Thank you for choosing PeakNotch. We value your trust and are committed to protecting your privacy.